Visualization of a brain and a heart for emotional intelligence
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How to Dream

Join globally renowned author and Columbia Business School professor Dr. Sheena Iyengar as she explains how to approach your dreams with a new perspective. Learn to reflect on what you long to accomplish and what stands in your way.

Logical Thinking

Logical thinking is at the heart of confident, persuasive decisions. This course will equip you with a five-point approach to more becoming a more logical thinker. Learn to classify ideas and distinguish fact from opinion.

Investing & Diversity: The Changing Faces of Venture Capitalists

Is the venture capital industry embracing diversity in investors? Watch global venture capitalists from around the world discuss the state of things and what needs to be done for a more inclusive future.

Servant Leadership

There's more to leadership than driving a team to profit. In fact, there's a word for looking beyond self-interest to prioritize individual growth: servant leadership. Try this course for a quick breakdown of what that is, how it works, and how it can lead to organizational success.

Organizational Behavior and Leadership

Ever wonder what makes a great leader? Whether your role requires leadership or not, understanding organizational behavior is useful for your career. This course from GLOBIS Unlimited can set you on your way.

Leadership vs. Management

Leadership and management are different skills, but today’s leaders must have both. Try out this course from GLOBIS Unlimited to understand the difference, as well as when and why each skill is necessary for motivation, communication, and value.

Strategy: Creating Value Inside Your Company

Have you ever wondered why certain companies are more successful than others? The answer is strategy: internal processes that control costs, allocate resources, and create value. This course from GLOBIS Unlimited can give you the tools you need for that strategic edge.

Strategy: Understanding the External Environment

To plan strategy on any level, you need to understand your company's external environment. In fact, your level of understanding can impact hiring, budgeting, marketing, or nearly any other part of the business world. Want to learn how to do all that? This course from GLOBIS Unlimited is the perfect first step!

Using Japanese Values to Thrive in Global Business

Japanese companies have unique cultural, communication, and operational challenges. But they also have values that have led to remarkable longevity. Check out this seminar to hear how these values help earn trust from overseas head offices and develop employees.

Turnaround Leadership: The Differences Between Japan and the West

What's the best way for leaders to communicate a shift in corporate strategy? How do you even know when it's time for such a change? This course explains how Japan might have one answer, Western companies another.

Conflict Management

Conflicts in the workplace are inevitable. But they can lead to positive outcomes if they’re managed well. Check out this online course for a two-step process that can help you manage conflict successfully.

Evernote Founder: How Tech Startups Can Break through in Japan

Can startup models from Hollywood and Silicon Valley succeed anywhere? Phil Libin, cofounder and CEO of startup incubator All Turtles, explains how AI can solve everyday problems to bring products to market.

Women Empowerment: Lessons from Cartier

How can women overcome gender inequality and reach their leadership goals? Cartier Japan CEO June Miyachi shares her secret in this special course from GLOBIS Unlimited.

Marketing: Reaching Your Target

Every company works hard to get its products into the hands of customers. Are you doing everything you can to compete? In this course, you’ll find a winning formula to turn a product idea into real sales. Follow along through the fundamentals of the marketing mix and see how companies successfully bring products to market.

Marketing Mix

Seeing good products into the hands of customers is no easy task. The marketing mix can help. It's a collection of strategies and tactics companies utilize to get customers to purchase their products or services, and is an essential part of the overall marketing process.

The Principles of Negotiation

With the proper skills and attitude, anyone can become a successful negotiator.  But first, you'll need to learn the basics to prepare for, assess, and respond to offers for the best results. GLOBIS Unlimited can help.

Negotiation: Creating Value

Want to create more shared value between yourself and your negotiation opponent? Discover how cognitive bias affects the judgment of others. Try this course from GLOBIS Unlimited to master the value of negotiation.

Finding Your Life Purpose with Ikigai

Ikigai can guide you in your quest for self-discovery. Listen to Japanese brain scientist Ken Mogi explain why and how.

Maslow’s Hierarchy of Needs

Want to leverage Maslow's Hierarchy of Needs as a leader? Try this short course to see how the theory can be applied in practical work scenarios.

Confirmation Bias

We all subconsciously collect information that reinforces our preconceptions. It's natural . . . but it does lead to a kind of flawed decision-making called confirmation bias. To become more objective and impartial, check out this course from GLOBIS Unlimited!

An Investor's Lesson to Entrepreneurs

Entrepreneurs have the power to transform societies for the better. But how do you attract investors to start or grow a business? Or to sell one? Check out this seminar for the answers to these and more, straight from a master venture capitalist!

Managerial Accounting

Managerial accounting is a powerful way to measure progress, identify problems, and meet your goals. Check out this course to learn how data-backed decisions can help you run your business.

Finance Basics: 1

For a healthy mix of quantitative planning, evaluation, and management, you need solid decision-making. And finance is the secret sauce! Get the essentials of finance in this two-part course from GLOBIS Unlimited.

Basic Accounting: Financial Analysis

Want to compare your performance vs. a competitor? Or evaluate a potential vendor? Then you'll need to conduct a financial analysis. This course will teach you how to use three financial statements and evaluate financial performance in terms of profitability, efficiency, soundness, growth, and overall strength.

Career Anchors

What drives you to be good at your job?

Career anchors are based on your values, desires, motivations, and abilities. They are the immovable parts of your professional self-image that guide you throughout your career journey.

Try this short GLOBIS Unlimited course to identify which of the eight career anchors is yours!

Digital Marketing Psychology to Transform Your Business

How does digital marketing really differ from traditional marketing? How is social media changing things really? And what's going on in Asia?

Pyramid Structure

Having the pyramid structure in your communication toolkit can not only help you approach a problem, but convince others that your solution is valid. Break away from linear thinking and test your logical thinking with this course from GLOBIS Unlimited!

Leadership with Passion through Kokorozashi

The key ingredient to success? Passion.

Finding your kokorozashi will unify your passions and skills to create positive change in society. This GLOBIS Unlimited course will help you develop the values and lifelong goals you need to become a strong, passion-driven leader.

AI First Companies – Implementation and Impact

AI is changing the way companies operate. How do you structure teams to increase efficiency?

Technovate in the Era of Industry 4.0

Is Industry 4.0 is the next step of human evolution human civilization? Dr. Jorge Calvo seems to think so. Join him to learn how the past can help you set goals for an exciting future of digital innovation.

Technovate Thinking

Business leaders of tomorrow need to harness the power of technology and innovation. That means understanding algorithms and how they drive business results. Discover opportunities to make technology work for your competitive edge.

Product Life Cycle

Every product takes a natural course through the market—there's a how, when, and why customers adopt products at different stages. Check out this course from GLOBIS Unlimited to find out how a product you use every day is part of this cycle.

Logic Tree

Logical thinking is the most valuable asset any business professional can have. That's why logic trees are such a valuable tool—they can help you identify a problem, break it down, and build it back up to a solution.

MECE Principle

Using the MECE principle can help ensure you categorize without gaps or overlaps. Check out this course from GLOBIS Unlimited for a practical demonstration of how it works!

Are you comfortable with uncertainty in your professional life? How about in your personal life? Does one inform the other?

Investment banker, entrepreneur, and GLOBIS lecturer Dr. Paris de l’Etraz researches the connections between innovation, uncertainty, and levels of emotional intelligence (EQ) in life and work. We spoke to him about what his research shows and how his findings can help you become more socially skilled in your professional life.

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What Art Can Teach Us about Innovation

What is the link between art and innovation? Do you need to be naturally creative to innovate, or is creativity (and innovative thinking) something you can learn?
Image of a hand dipped in colorful swirls of paint, displaying both art and innovation

Iterative Innovation: The Culture of Successful Startups

How can you create a naturally iterative company culture? Here are four tips from the greats.
Little changes will allow your company to iterate your product to success.

Emotional Intelligence & Entrepreneurship

Insights: A big part of your research is about being comfortable with uncertainty in your personal and professional life. Can you tell us about that correlation?

De L’Etraz: Yes. Our theory states that we can separate uncertainty in our personal life from our professional life. We break these into two scales: P for personal life and W for work life, with 1 being low uncertainty and 4 being high uncertainty.

We tend to think that people who hate uncertainty hate it all around—if you don’t like surprises at home, you avoid them at work, as well. This is why we tend to think introverted, quiet, nerdy people are bound to be engineers, for example, and spontaneous, crazy party people will be Silicon Valley entrepreneurs.

But our research shows that’s not the case. We might actually be more or less comfortable with what uncertainty offers depending on where that uncertainty comes from.

You can be a P1, for example, in your personal life. That means maybe you’re a bit introverted, you like your routine at home every evening, etc. But you, even as a P1, can be a W4 in your professional life, constantly getting out of your comfort zone and embracing uncertainty.

Chart showing two scales for being comfortable with uncertainty in a personal vs professional life
©2018, de l’Etraz, Sidhu & Alonso

De L’Etraz: The higher your W, the more you seek opportunities. We’ve seen in our research that when an individual increases his or her level of comfort with uncertainty in their professional life, their emotional quotient increases, as well. And yes, you see that a lot in entrepreneurs.

We’ve also seen that you can teach people to understand and manage their comfort with uncertainty in their professional lives. How comfortable you are with uncertainty at this present moment doesn’t mean that’ll always be who you are. You can overcome habitual patterns if you decide that’s important to you.

Your placement on the P scale does not directly correlate to your ability to grow on the W scale. In fact, we surveyed over 5,000 people, and 80% of those who were comfortable with uncertainty in their professional lives—innovators, entrepreneurs, etc.—see opportunity in uncertainty. This was true even if they were P1 or P2 in their personal lives.

Insights: So if you don’t have to be off-the-charts eccentric to be a successful startup founder with emotional intelligence, what does it take to succeed entrepreneurially?

De L’Etraz: Life is a balance for many people. Look at Steve Jobs—he was a P1, W4. He hated uncertainty in his personal life, but loved it professionally. Zero EQ at home, lots of EQ at work.

What it takes is this: Entrepreneurs see opportunity in uncertainty, and this usually translates into above average EQ. After all, few things are as uncertain as human emotions.

Next Article

How Emotional Intelligence Makes Any Presentation Better

PowerPoint is just a tool. Bad presentations are a user problem, not a software problem. Usually, the problem comes down to emotional intelligence.
A woman expresses emotional intelligence while making a presentation

How To Leverage Innovation Tech and Transform Your Business

Embracing innovation tech (even if you’re not an engineer) can make all the difference for your business’s competitive strategy in a world of disruption.
Lightbulbs with gears inside to represent innovation tech float on a blue background

Emotion-Driven Innovation

Insights: What is emotion-driven innovation?

De L’Etraz: Emotion-driven innovation is about delivering unique and engaging experiences to customers. It’s been shown that customers today prefer the product experience over the actual product. It’s not enough anymore for business professionals to simply rely on the quality of a product.

In other words, people don’t care about what you say or do. They care about how you make them feel. EQ can, in situations like these, matter more than IQ.

Insights: Is this why we have the so-called “innovation dilemma” of keeping up constant innovation?

De L’Etraz: Let’s look at Apple as an example. Apple engages with customers on an emotional level and at a product level.I have a relationship with my iPhone. Of course, I expect Apple to deliver me a good product, but I don’t really care if it is technically the best. It doesn’t have to be because there’s that emotional tradeoff.

Emotion-driven innovation is difficult for companies that are used to just focusing on delivering superior products. It’s those companies that suffer the innovation dilemma. These days, overtaking the market is not necessarily about a better product. It’s about achieving better engagement with your customers.

Insights: Is that the next big thing? Understanding the emotions of customers to raise engagement?

De L’Etraz: Actually, that’s the now. The next big thing will be using customer data to predict what they want before even they know they want it. This is where Amazon is going, and it will enable companies to create even better user experiences.

How to Make Work Emotions Work for You

Insights: Is it possible to teach emotional intelligence or make people comfortable with uncertainty?

De L’Etraz: Yes, you can teach EQ. I just finished teaching this at GLOBIS University, and the overwhelming majority of students said they increased their EQ and ability to innovate after the course. Most of them were surprised at how innovative their own final projects were.

Increasing your emotional intelligence takes training and reflection. There are exercises you can do to start stepping out of your comfort zone, heightening your awareness, and overcoming personal obstacles, as well. Pay attention to your progress. That’s important.

My main advice is simple: Don’t use your personality as an excuse to not develop yourself professionally. Anyone can do it!

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