Illustration of a nervous man at a lectern unsure what to say in a presentation
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SECI Model

The SECI model illustrates how knowledge is created and shared. Learn how to put it to use for best practices, and how the Japanese concept of “ba” fits in to broaden your perspective.

Johari Window Model

The Johari Window Model is a self-awareness framework that helps you better understand . . . you. Learn how its four quadrants can help you identify gaps between how you see yourself, and how others see you.

Sunk Costs

Wondering if you should continue an investment or look for something new? Sunk costs can have a powerful psychological impact on decision-making. Learn how to recognize them to ensure rational decisions.

CAGE Distance Framework

Want to expand overseas? The CAGE distance framework can help ensure you're constructing a solid global strategy in four areas: cultural, administrative, economic, and geographic. Learn how to leverage useful differences between countries, identify potential obstacles, and achieve global business success.

Groupthink

Groupthink refers to group pressure and the perception of consensus which together lead to ill-formed decisions—or even unnecessary risks. Learn to identify the warning signs of groupthink and apply countermeasures in this online course.

Deductive and Inductive Reasoning

Solving problems with the best results means using two types of thinking: deductive and inductive reasoning. In this online course, learn to form a broad premise, make observations, and form conclusions from different perspectives.

Critical Thinking: Hypothesis-Driven Thinking

Anyone can come up with a good idea. The real challenge is putting that idea into action. In this online course, explore how to form compelling, testable hypotheses and bring ideas to life in your own organization.

Critical Thinking: Structured Reasoning

Even a few simple techniques for logical decision making and persuasion can vastly improve your skills as a leader. Explore how critical thinking can help you evaluate complex business problems, reduce bias, and devise effective solutions.

Critical Thinking: Problem-Solving

Problem-solving is a central business skill, and yet it's the one many people struggle with most. This course will show you how to apply critical thinking techniques to common business examples, avoid misunderstandings, and get at the root of any problem.

How to Dream

Join globally renowned author and Columbia Business School professor Dr. Sheena Iyengar as she explains how to approach your dreams with a new perspective. Learn to reflect on what you long to accomplish and what stands in your way.

Logical Thinking

Logical thinking is at the heart of confident, persuasive decisions. This course will equip you with a five-point approach to more becoming a more logical thinker. Learn to classify ideas and distinguish fact from opinion.

Investing & Diversity: The Changing Faces of Venture Capitalists

Is the venture capital industry embracing diversity in investors? Watch global venture capitalists from around the world discuss the state of things and what needs to be done for a more inclusive future.

Servant Leadership

There's more to leadership than driving a team to profit. In fact, there's a word for looking beyond self-interest to prioritize individual growth: servant leadership. Try this course for a quick breakdown of what that is, how it works, and how it can lead to organizational success.

Organizational Behavior and Leadership

Ever wonder what makes a great leader? Whether your role requires leadership or not, understanding organizational behavior is useful for your career. This course from GLOBIS Unlimited can set you on your way.

Leadership vs. Management

Leadership and management are different skills, but today’s leaders must have both. Try out this course from GLOBIS Unlimited to understand the difference, as well as when and why each skill is necessary for motivation, communication, and value.

Strategy: Creating Value Inside Your Company

Have you ever wondered why certain companies are more successful than others? The answer is strategy: internal processes that control costs, allocate resources, and create value. This course from GLOBIS Unlimited can give you the tools you need for that strategic edge.

Strategy: Understanding the External Environment

To plan strategy on any level, you need to understand your company's external environment. In fact, your level of understanding can impact hiring, budgeting, marketing, or nearly any other part of the business world. Want to learn how to do all that? This course from GLOBIS Unlimited is the perfect first step!

Using Japanese Values to Thrive in Global Business

Japanese companies have unique cultural, communication, and operational challenges. But they also have values that have led to remarkable longevity. Check out this seminar to hear how these values help earn trust from overseas head offices and develop employees.

Turnaround Leadership: The Differences Between Japan and the West

What's the best way for leaders to communicate a shift in corporate strategy? How do you even know when it's time for such a change? This course explains how Japan might have one answer, Western companies another.

Conflict Management

Conflicts in the workplace are inevitable. But they can lead to positive outcomes if they’re managed well. Check out this online course for a two-step process that can help you manage conflict successfully.

Evernote Founder: How Tech Startups Can Break through in Japan

Can startup models from Hollywood and Silicon Valley succeed anywhere? Phil Libin, cofounder and CEO of startup incubator All Turtles, explains how AI can solve everyday problems to bring products to market.

Women Empowerment: Lessons from Cartier

How can women overcome gender inequality and reach their leadership goals? Cartier Japan CEO June Miyachi shares her secret in this special course from GLOBIS Unlimited.

Marketing: Reaching Your Target

Every company works hard to get its products into the hands of customers. Are you doing everything you can to compete? In this course, you’ll find a winning formula to turn a product idea into real sales. Follow along through the fundamentals of the marketing mix and see how companies successfully bring products to market.

Marketing Mix

Seeing good products into the hands of customers is no easy task. The marketing mix can help. It's a collection of strategies and tactics companies utilize to get customers to purchase their products or services, and is an essential part of the overall marketing process.

The Principles of Negotiation

With the proper skills and attitude, anyone can become a successful negotiator.  But first, you'll need to learn the basics to prepare for, assess, and respond to offers for the best results. GLOBIS Unlimited can help.

Negotiation: Creating Value

Want to create more shared value between yourself and your negotiation opponent? Discover how cognitive bias affects the judgment of others. Try this course from GLOBIS Unlimited to master the value of negotiation.

Finding Your Life Purpose with Ikigai

Ikigai can guide you in your quest for self-discovery. Listen to Japanese brain scientist Ken Mogi explain why and how.

Maslow’s Hierarchy of Needs

Want to leverage Maslow's Hierarchy of Needs as a leader? Try this short course to see how the theory can be applied in practical work scenarios.

Confirmation Bias

We all subconsciously collect information that reinforces our preconceptions. It's natural . . . but it does lead to a kind of flawed decision-making called confirmation bias. To become more objective and impartial, check out this course from GLOBIS Unlimited!

An Investor's Lesson to Entrepreneurs

Entrepreneurs have the power to transform societies for the better. But how do you attract investors to start or grow a business? Or to sell one? Check out this seminar for the answers to these and more, straight from a master venture capitalist!

Managerial Accounting

Managerial accounting is a powerful way to measure progress, identify problems, and meet your goals. Check out this course to learn how data-backed decisions can help you run your business.

Finance Basics: 1

For a healthy mix of quantitative planning, evaluation, and management, you need solid decision-making. And finance is the secret sauce! Get the essentials of finance in this two-part course from GLOBIS Unlimited.

Basic Accounting: Financial Analysis

Want to compare your performance vs. a competitor? Or evaluate a potential vendor? Then you'll need to conduct a financial analysis. This course will teach you how to use three financial statements and evaluate financial performance in terms of profitability, efficiency, soundness, growth, and overall strength.

Career Anchors

What drives you to be good at your job?

Career anchors are based on your values, desires, motivations, and abilities. They are the immovable parts of your professional self-image that guide you throughout your career journey.

Try this short GLOBIS Unlimited course to identify which of the eight career anchors is yours!

Digital Marketing Psychology to Transform Your Business

How does digital marketing really differ from traditional marketing? How is social media changing things really? And what's going on in Asia?

Pyramid Structure

Having the pyramid structure in your communication toolkit can not only help you approach a problem, but convince others that your solution is valid. Break away from linear thinking and test your logical thinking with this course from GLOBIS Unlimited!

Leadership with Passion through Kokorozashi

The key ingredient to success? Passion.

Finding your kokorozashi will unify your passions and skills to create positive change in society. This GLOBIS Unlimited course will help you develop the values and lifelong goals you need to become a strong, passion-driven leader.

AI First Companies – Implementation and Impact

AI is changing the way companies operate. How do you structure teams to increase efficiency?

Technovate in the Era of Industry 4.0

Is Industry 4.0 is the next step of human evolution human civilization? Dr. Jorge Calvo seems to think so. Join him to learn how the past can help you set goals for an exciting future of digital innovation.

Technovate Thinking

Business leaders of tomorrow need to harness the power of technology and innovation. That means understanding algorithms and how they drive business results. Discover opportunities to make technology work for your competitive edge.

Product Life Cycle

Every product takes a natural course through the market—there's a how, when, and why customers adopt products at different stages. Check out this course from GLOBIS Unlimited to find out how a product you use every day is part of this cycle.

Logic Tree

Logical thinking is the most valuable asset any business professional can have. That's why logic trees are such a valuable tool—they can help you identify a problem, break it down, and build it back up to a solution.

MECE Principle

Using the MECE principle can help ensure you categorize without gaps or overlaps. Check out this course from GLOBIS Unlimited for a practical demonstration of how it works!

Hi, I hope you’ll enjoy my presentation. I’ve traveled a long way to be here. In fact, I got in just yesterday and I’m really jet-lagged and tired, ha-ha! So, I haven’t had a lot of time to prepare, I apologize in advance. Anyway, let’s begin. I’d like to talk about… oh dang, there’s a mistake on this slide.

Maybe you haven’t heard a speaker say all of that to kick off their presentation, but maybe you’ve heard some of it. Or perhaps you’ve used one of those phrases yourself. In any case, stop right there.

The French philosopher Simone Weil said, “Attention is the rarest and purest form of generosity.” When you are presenting, people are listening to you. They are giving you the gift of their attention and time. Don’t squander that generosity with a substandard presentation by saying things that signal their attention is being wasted. Here are three common phrases never to say in a presentation.

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3 More Things Never to Say in a Presentation

You’re giving a presentation… Why are people rolling their eyes? Frowning? Sighing? These 3 things will KILL any chance at an effective presentation.
Illustration of a woman at a lectern with no idea how to give an effective presentation

“Sorry, I’m tired/jet-lagged/hungover…”

Tired? Jet-lagged? Hungover? Why would the audience want to know that? Are you expecting sympathy? Unfortunately, this confession is likely to bring out their enmity.

What it really says is that you’re trying to cover your ass for the inevitably shoddy presentation you’re about to deliver. You’ve essentially told them to be prepared to be disappointed and taken the gift of their attention, crumpled up the wrapping paper, and thrown it back in their faces.

We all suffer from being tired, and maybe others in the audience are also jet-lagged, so don’t expect a free pass. And admitting to being hungover–which I’ve heard some speakers say with pride–is just unprofessional. Regardless of how bad you feel, it’s simple: Don’t use your physical condition as an excuse for wasting people’s time.

However, if you really do feel that unwell, politely cancel the presentation. At least this way you can give the audience some free time, rather than waste it.

“Sorry, I didn’t have time to prepare…”

Saying this does two things: It lowers your audience’s expectations and shows them a lack of respect. There’s always time–unless you’ve just been ordered onto the stage at gunpoint–to prepare for your presentation. Even in the unlikely case that you were told an hour ago, you can still do some preparation.

If you do have insufficient time to prepare, be smart about what time you use. Focus on the presentation’s opener and closing, the first and last things that you’ll talk about. These are the parts that make or break your presentation.

First tip for a strong opening? Make sure you don’t say any of the three phrases mentioned here. And forget about these other presentation killers.

Beyond that, rehearse what you’ll say to grab the audience’s attention. Look through the slides for some surprising or provocative statement to engage them right off the bat. Think about starting with a story.

Then come up with a way to recap your main points or issue a call to action to end the presentation. Be sure to add your own take on the content that’s not on the slides. Tell the audience what you want them to do, think, or feel about what you just presented.

With little prep time spent focusing on how to hook your audience at the beginning, and to end on a high note, listeners are more likely to forgive a mediocre middle.

“Oops, there’s a mistake on this slide…”

First, avoid putting yourself in this situation at all costs. It may sound obvious, but go through your presentation to check for errors, especially things that spellcheck might not catch. Then check everything again. Get a colleague or two to put a fresh set of eyes on your slides. It’s amazing how many people don’t do this simple exercise.

Don’t forget to rehearse your presentation out loud to catch additional errors–even if you only have five minutes and are under duress (see the second point above).

If, despite your diligence, you notice errors during your presentation, don’t mention it. Unless it’s a glaring, major error that will mislead your audience, don’t draw attention to it.

It may be a mistake that only you would know about, like forgetting to include some content. Nobody else will know, so don’t acknowledge it.

If you don’t mention a small error, less than 100% of the audience will have noticed it.  Mention it, and 100% of the audience will have noticed it. Which would you prefer? That each and every member of your audience notices your error, or that only a few are clued in?

If something slipped through that could mislead, point it out without using the words “error” or “mistake” as those can make you sound less credible. Apologize, state what it should say, and tell them you’ll get them a corrected copy later. Take ownership and move on.

Whether it’s a major error or a minor one, don’t let it sap your presentation’s energy or momentum. Ignore it, apologize if necessary, and move on.

These phrases pop up frequently in public speaking, and using any of them shows a lack of respect for your audience. Stop making excuses, because they aren’t going to get you off the hook for a lack of preparation. Make the audience–and the gift of their attention–the star focus, give them value for their time, and your presentation will succeed.

This article was originally published on Fast Company.

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