Sales

If you’ve worked in sales, you’ve most likely been at the receiving end of a customer meltdown. After all, just like royalty, the customer is always right. Or are they?

A customer-first mindset is key for businesses looking to succeed in a post COVID-19 landscape.

What is the product life cycle and why should you care? Well, for starters, it can help you see the future.

Can modern management benefit from the wisdom of an ancient martial art? If Jérôme Chouchan’s impact at Godiva Japan is any indication, the answer is a resounding yes. In fact, the title of his book (available in Japanese) says it all: TARGET: How did Godiva manage to double its sales in five years?

Steven Neo finds out about the innovative business model of Oreno restaurant that is making a major impact in the F&B industry.