Leading High Performing Remote Teams
How can leaders ensure that performance remains high in remote or hybrid-work environments?
In this course, you’ll learn how compelling blogs, videos, podcasts, and other media can reach customers and drive sales. You’ll also learn steps for creating an effective content marketing plan, and some important ways to measure its impact and success.
Content marketing is a essential digital marketing strategy for companies looking to provide relevant and useful information to support your community and attract new customers.
Get started on your content marketing journey today.
Sustainable Innovation in Times of Disruption: Choices for a Better Society
There are opportunities for progress all around us. The key is to innovate on these opportunities sustainably.
To help identify most effective path forward, you'll need to gain a global perspective to these challenges in an open discussion. How can Japan and the world take action to create a more sustainable, innovative world? Where do you fit in?
It's time to find out.
Social Media & Digital Communications: Impact on Global Public Opinion
Social and digital media have dominated the communications industry for decades. But it's no secret that social media has the power to sway public opinion, and the way in which many companies use these platforms could be seen as manipulative.
What do companies need to be aware of when utilizing social and digital media? How can these mediums be used to better communicate strategically with the world?
Discover what top media and communications experts have to say.
CAGE Distance Framework
Want to expand overseas? The CAGE distance framework can help ensure you're constructing a solid global strategy in four areas: cultural, administrative, economic, and geographic. Learn how to leverage useful differences between countries, identify potential obstacles, and achieve global business success.
There's more to leadership than driving a team to profit. In fact, there's a word for looking beyond self-interest to prioritize individual growth: servant leadership. Try this course for a quick breakdown of what that is, how it works, and how it can lead to organizational success.
Strategy: Creating Value Inside Your Company
Have you ever wondered why certain companies are more successful than others? The answer is strategy: internal processes that control costs, allocate resources, and create value. This course from GLOBIS Unlimited can give you the tools you need for that strategic edge.
Strategy: Understanding the External Environment
To plan strategy on any level, you need to understand your company's external environment. In fact, your level of understanding can impact hiring, budgeting, marketing, or nearly any other part of the business world. Want to learn how to do all that? This course from GLOBIS Unlimited is the perfect first step!
Using Japanese Values to Thrive in Global Business
Japanese companies have unique cultural, communication, and operational challenges. But they also have values that have led to remarkable longevity. Check out this seminar to hear how these values help earn trust from overseas head offices and develop employees.
Marketing: Reaching Your Target
Every company works hard to get its products into the hands of customers. Are you doing everything you can to compete? In this course, you’ll find a winning formula to turn a product idea into real sales. Follow along through the fundamentals of the marketing mix and see how companies successfully bring products to market.
Basic Accounting: Financial Analysis
Want to compare your performance vs. a competitor? Or evaluate a potential vendor? Then you'll need to conduct a financial analysis. This course will teach you how to use three financial statements and evaluate financial performance in terms of profitability, efficiency, soundness, growth, and overall strength.
What drives you to be good at your job?
Career anchors are based on your values, desires, motivations, and abilities. They are the immovable parts of your professional self-image that guide you throughout your career journey.
Try this short GLOBIS Unlimited course to identify which of the eight career anchors is yours!
Leadership with Passion through Kokorozashi
The key ingredient to success? Passion.
Finding your kokorozashi will unify your passions and skills to create positive change in society. This GLOBIS Unlimited course will help you develop the values and lifelong goals you need to become a strong, passion-driven leader.
I once heard a corporate executive share the following words at a cross-cultural training seminar:
“We are all human beings. We can understand each other as long as we communicate.”
The other participants nodded in agreement, appreciating the sincerity in his tone. It is hard to argue with such a seemingly reasonable conviction. By the end of the training, however, a fundamental flaw emerged in the executive’s message. His belief—held by many—is, in fact, the product of a particular intercultural mindset called minimization. In the name of humanity, minimization is about minimizing differences born from culture or identity.
And it limits our opportunities to learn from each other.
Why Minimizing Differences Isn’t the Answer—According to Research
The Developmental Model of Intercultural Sensitivity, a.k.a. the Bennett scale, created by Dr. Milton Bennett, is a well-tested framework that explains the six stages of facing cultural differences. According to the model, we can nurture our cultural sensitivity over time by shedding an ethnocentric mindset—moving from a perceived “center of reality” and adopting an ethnorelative attitude instead.
Minimizing differences, though not as bad as denial, is still far from the ethnorelative end goal.
As shown in the image, the first two stages of development are denial and defense, in which we reject and dismiss unfamiliar cultures. This is the mindset that effectively dehumanizes people from other cultures and, even today, makes it so easy to arm ourselves against perceived “outsiders.” For those of us not living in a warzone, the greater danger may lie with the third stage: minimization—the one where we start minimizing differences.
“We are all human beings” is the magic phrase meant to light the way to an imaginary world in which there is, in fact, no distinction among peoples. This assumption negates not only our differences, but also the significance of our uniqueness. People who get stuck in this stage often do so with good intentions and a naïve sense of equality. Even experienced leaders face this danger, as they can be blinded by past success in treating everyone the same way—particularly if they’re used to a homogenous environment.
But another trap awaits under the fourth stage: acceptance.
Have you ever felt that you are simply being tolerated among a group of people? Here in Japan, minority groups in the workplace, such as foreigners and women, are often treated with a kind of extraterritoriality, even receiving privileges such as special networks and fringe benefits. The intentions may be sincere, but the results are often alienating—yet another way to avoid honest conversation with those who are different. This is how minorities often come to feel tolerated, rather than truly accepted. The key element of achieving true acceptance is finding value in differences.
The final two stages of Bennett’s scale are adaptation and integration. Many expats in Japan aim to adapt, but tend to fail to integrate. When we are fully adapted, we think and behave in the context of a given culture, understanding, appreciating, and emulating the way locals do things in order to thrive in their environment. Then, when we leave that culture, we can revert to our own. This is called style switching, and is the essence of the phrase “When in Rome, do as the Romans do.” Locals usually find this practice pleasant and respectful, which makes it both effective for survival and enjoyable for those who like to try different behaviors.
So what does this leave for integration?
According to Bennett, attaining integration makes us multi-culturists. A multi-culturist has a vast repertoire of cultural thinking and behavior. This may sound like simply a wider range of behaviors to choose from, but there is also an element of mediation between cultures.
How to Transcend “Us vs. Them”
With inclusion in mind, consider again the difference between being influenced by another culture versus influencing it. There are two clear signs to gauge inclusion in a given environment: first, the number of conversations and interactions generated, and second, how much you and the “other” have influenced each other’s value system and actions beyond style switching.
I, myself, can attest to the new perspectives and ideas that come through openness to these signs. The experience almost feels like moving from a monochrome pallet to painting with colors, upgrading to a new shade with each new understanding of the world. Eventually, interactions with colleagues and business partners from other cultures or lifestyles makes the act of integration a natural, varicolored part of life.
By then, you wonder how minimizing differences ever seemed like a good idea.
The Bennett scale is essentially a mindful way of learning from others. When we’re no longer caught fearing or minimizing differences, the world becomes an endless source of discovery and growth. The only skill we need then is the ability to share who we are, wholly and honestly.
By being open to the different cultures of our fellow human beings, we can truly come to understand each other.