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Jean-Raphael Felus

General Manager, Sheraton Okinawa Sunmarina Resort
Jean-Raphael has been leading change and innovation in people operations and organizational development within the hospitality industry in Japan for decades. After inspiring cross-cultural growth with world-valued hotel brands in Tokyo, Jean-Raphael became the General Manager of the Sheraton Okinawa Sunmarina Resort, currently orchestrating operations and inspiring young generations of hospitality professionals.
Career Success
MAY 30, 2017

Transforming the Customer Experience at Sheraton Okinawa Sunmarina

Can corporate philosophy drive innovation in the service industry?